Openings For Customer Care Executive
- People Group
- 1 - 6 years
- Guwahati
- 4 years ago
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Job Description
Dear All
Urgent openings for customer support profile with People Interactive. Candidate should be having required skills and qualifications can apply for the same
Job Description
To provide a seamless experience addressing customer's questions or issues over the phone and to efficiently fulfil all the assigned job responsibilities as per the prerequisites.Job Responsibilities:
- Provide splendid customer services to customers in a friendly and courteous manner at all times.
- Have sufficient knowledge about the products and services and respond to all inquiries accordingly.
- Improve the Customers Experience with the Client Services by ensuring that the Customers Issues are attended promptly and all their concerns are resolved immediately.
- Ensure that all the Company Policies and procedures, code of conduct and regulatory guidelines are strictly complied to while servicing the customers.
- Suggest effective ways through which the Client can promote its products and services and increase customer satisfaction.
- Ensure that customer's confidential information is properly protected and only used for official purposes.
- Manage post-sales experience and service of premium members of Shaadi SELECT.
- Jointly prospect and shortlist suitable matches for the member.
- Facilitate meetings with only consented and relevant matches for the member.
Required Skills:
- Good Communication skills preferred Punjabi.
- Experience in BPO voice process will be preferred.
Note: Interested candidate can call or share profiles on the below mentioned details.
Email: - ma*****y@pe**************e.in
Phone: - +91-8287184***
+91-7042062***
Job Classification
Industry: BPO / Call CentreFunctional Area: Sales & Business Development, Role Category: Retail & B2C SalesRole: Retail & B2C SalesEmployement Type: Full timeEducation
Under Graduation: Graduation Not RequiredPost Graduation: Any PostgraduateDoctorate: Any DoctorateContact Details:
Company: People GroupAddress: 2B ii,GROUND FLOOR, FILM CENTRE BUILDING, 68, TARDEO ROAD,MUMBAI, MUMBAI, Maharashtra, IndiaLocation(s): Guwahati
Keyskills: bpo voice customer care communication skills voice process customer satisfaction calling typing regulatory guidelines customer support
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People Group
Shaadi.com, part of Anupam Mittal promoted People Group, is one of India's best known Internet brands and the worlds largest matrimonial service. It was founded with one simple objective - to provide a superior matchmaking experience to Indians all over the world. The company pioneered online matrim...
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