Tech Mahindra Pune hiring Asst Manager Quality
- Tech Mahindra
- 4 - 9 years
- Pune
- 4 years ago
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Job Description
Job description
Applicants Specifications & Qualification
- Graduation (any discipline) with 6-10 years of experience of working in BPO
- Should be open to work 24/7
- Worked on Transactional Quality
- Program management expertise: Managed a Lean SS program and facilitated simultaneous mentoring of greater than 10 projects across multiple locations simultaneously.
- Hands on experience in 5S, RCA, Lean, Six sigma, Standard Work, Continuous Improvement, Tiered Accountability & GEMBA
- Strong business acumen and the ability to develop and deliver rigorous financial and/or statistical analysis to quantify business case scenarios, options and risks
- Ability to view the issues end-to-end and develop RCA and corrective action plans with tangible results.
- Ability to work within challenging environment with tight delivery timelines, Self-motivated Team player and a proven leader
- Out of the box thinker to develop tools and processes for best utilization of resources.
- Ability to manage Internal and external clients, Strong conflict management skills.
- Self-motivated Team player and a proven leader
- Excellent skills on Excel/Quality Tools / Data Analysis /Minitab/Analytical Skills / Reporting
Contact Person Mayuresh J ( mj*******1@te*********a.com )
RR*******2@te*********a.com
No - +91 9168637*** (Call/WhatsApp )
Job Classification
Industry: BPO / Call CentreFunctional Area: Customer Success, Service & Operations, Role Category: OperationsRole: OperationsEmployement Type: Full timeEducation
Under Graduation: Any GraduatePost Graduation: MBA/PGDM in FinanceContact Details:
Company: Tech Mahindra LtdAddress: SHARDA CENTRE,,SHARDA CENTRE,OFF KARVE ROAD,ERANDW, PUNE, Maharashtra, IndiaLocation(s): Pune
Keyskills: Transactional Quality Minitab Excel Continuous Improvement Calling Data Analysis Quality Management Quality Tools Lean Six Sigma Statistical Analysis
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