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Hiring-Team Leader BPO Operations (Chat/Email) @ Eventz Home Hiring

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 Hiring-Team Leader BPO Operations (Chat/Email)

Job Description

Team Leader BPO Operations

Process : Chat / Email Process

Location :

1.Jaipur - Jagatpura ( Excellent English communication )

2.Bangalore -HSR layout (Any local language is mandate)

Looking for -

  • Min 3+ years of experience including 1 year of experience as Team Leader (BPO).
  • Non Voice (Chat / Email Process) is mandate.
  • Should have experience in Attrition Management , Shrinkage Management & Escalations Management.

Job description

  • Should be comfortable in handling Outbound/Inbound/Back-office/Blended process as per requirements.
  • Should be ready to handle escalations based on customer requests.
  • Should have good knowledge of MS office ( Excel, Word and PPT)
  • Should be experienced in handling Outbound/Inbound Process, with a team size of minimum 20 to 25 people.
  • Should be able to handle team issues, manage Roster, keep attrition under control, and shrinkage under check
  • Should be able to manage team performance, related to assigned process.
  • Candidates with self-conveyance and staying in and near Jaipur /Bangalore are preferred, since we do not provide transport ( Pick or Drop).

Interested can drop CV : sh****i@ev*******e.com

Shivani Singh

HR Executive

M: 7905485***

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (Domestic)
Functional Area: Not Applicable
Role/Responsibilies: Hiring-Team Leader BPO Operations (Chat/Email)

Contact Details:

Company: Eventz Home Hiring
Location(s): Bengaluru

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₹ 2.5 - 4.5 Lakh/Yr

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Eventz Home Hiring

Our Journey Retail Marketing Companies in India V5 started in 2005 is one of the leading manpower provider and resourcing solutions delivering end to end Sales & Marketing solutions. With our approach bent towards consultative sales, we add value to the sales process, whether through strategy or ...

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