Customer Support Representative
- Izee Manower
- 1 to 6 Yrs
- Bengaluru
- 6 years ago
- Email to a friend
- Report this job
Job Description
Shifts: 24*7
Responsibilities
- Respond to customer inquiries and problem escalations
- Provide support for data collection to enable Recovery of the account for end user.
- Maintain a thorough understanding of client process and policies
- Reproduce customer issues and escalate product bugs
- Provide excellent customer service to our customers
- Responsible to demonstrate capacity for critical thinking and analysis.
- Responsible to showcase strong work ethic, with the ability to work well both independently and within the context of a larger team-oriented environment
- Candidate should be comfortable with 24*7 shift timings.
Qualifications :
Minimum qualifications :
- Freshers are eligible
- Any graduate degree or equivalent with a strong academic record
Preferred qualifications
- Previous experience in a customer service role chat/email/voice
- Effective probing skills and analyzing / understanding skills
- Problem solving skills with customer centric approach Demonstrated proficiency with written English and with neutral English accent
- Must be able to work on a flexible schedule (including weekend shift )
- Strong attention to detail.
Employement Category:
Employement Type: Full timeIndustry: BPO / Call CenterRole Category: Customer Service (Domestic)Functional Area: Not ApplicableRole/Responsibilies: Customer Support RepresentativeContact Details:
Company Name: IZEE MANOWERLocation(s): Bengaluru+ View Contact
Keyskills: customer relationship
Fraud Alert to job seekers!
₹ 2.0 - 4.5 Lakh/Yr
Similar positions
Izee Manower
Izee Manpower is a leading professional organization servicing a host of fortune 500 clients across verticals and training expertise in soft skills communication and personality development.
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in