Greetings from Careernet Technologies!!!
Huge requirements for Service Desk role in Top MNC!!!
Category :Technical Support
Working Days: 5 Days working with 2 Days rotational off
Location: Bangalore Work from Home till December)
Shifts :Rotational Shifts
Qualification: Only Graduates (Except BE, B.tech, MBA, M.Tech, MSC, M.com)
Experience:0 to 1yr
Salary: 1.8LPA
Roles and Responsibilities:
*Basic Computer knowledge to troubleshoot desktop, laptop and answering support queries via phone, email, Chat and Web.
*Excellent communication skills required as you will work in International Voice Support.
*Managing Data and implementing changes, providing employees/Clients with guidance in handling difficult or complex problems or in resolving complaints.
*Responding in a timely manner to service issues, request, and take care of the complete operations.
*Troubleshoot system and network problems, diagnosing and solving hardware or software faults.
*Provide support, including procedural documentation & relevant reports.
*Support the rollout of new applications and manage many open cases at one time and provide accurate information on IT products or services.
*Willing to work in a 24*7 environment (Rotational shifts/5 Days a week).
NOTE :.1Candidates should have Excellent communication.(Please don't apply if English communication is average)
2.Please don't apply if you are older than 32yrs.
3.Ready to hire Pan India Candidates and candidates should be ready to relocate Bangalore
If you are interested please send your CV to dilip.srinivasa
For more Queries, Call or whatsapp Di**p@70*******5.
Please refer your friends if criteria matches the same.
Regards,
Dilip
HR Recruiter
