BPO | Customer Support | Prolific HR

Job Description

Job description

Warm Greetings From Prolific hr consultant, 

we are currently hiring for the International voice process for Top MNC

Contact HR --- @Ramya --- 9148551***

Below mentioned are the Job Description:

Process: Inbound -Customer Support Executive

Age:18-28yrs

Qualification: Graduation

Shift: Female/Male: 24/7

Working Hours:9 Hrs

Working Days:6 days

Week-off: Rotational Week-off

Experience:0-4yr

Language: Good communication in English and Hindi

Salary: 15K- 30K Per month

Joining: Immediate

Contact Person: Sneha

Contact Number: 9148551***

Interested candidates can WhatsApp there resume or call directly to the mentioned number.

Thanks and Regards

Ramya --- 9148551***

Head of the Recruitment Team

• Job Roles and Responsibilities :
• Good in Communication, Ability to take calls.
• Good in Hindi and English is mandatory
• Willing to work in different shifts Morning & Afternoon Shifts (flexibility)
• Calls related to Claims and Approvals, Reimbursements.
• Handling customers calls and call back for complaint calls.
• Responsible for attending calls & have to co-ordinate with the customers in regard.
• Responsible for conducting briefing about any changes / new updates or process change from time to time
• Good Communication skills for Handling Escalation Emails & Calls
• Basic Insurance Knowledge
• Require Good oral and written communication.
• Client Management.
• Ability to effectively deal with and manage stressful situation

Contact HR ---   @Ramya --- 9148551***

 E Mail ID: ca****s@pr*******r.com

Site Link : https://careers.prolifichr.com/

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