About the Role: Grade Level (for internal use):13Director, ESG Data QualityThe Team:The Independent Quality Team (IQT) is part of Sustainable1s second line of defense, responsible for:Data Quality:Utilize advanced ...

Key Responsibilities • Lead and manage a team of customer service associates across voice, chat, and email channels. • Ensure achievement of SLAs, KPIs, and client contractual requirements. • Provide real-t...