for Team Leader Job Title:         Team Leader Reporting to:   Team Manager/Delivery Manager, Operations Objectives The Team Leader’s objec...

As a Generative AI Technical Architect, your main responsibility will be to design and implement complex generative AI solutions for our clients. You will work closely with cross-functional teams, including data scientists, s...

Designation: Associate Program ManagerAbout this jobThe Customer Operations "Account Manager will join fellow India based and US based account managers in overseeing the success of one of eClerx largest clients, a Fortune 100...

As a Customer Care Executive for the US Voice Process, you will be responsible for delivering outstanding customer service to customers in the United States. You will be the first point of contact for customers who call in wi...

Shift Timings: Rotational Night Shifts | Rotational Week OffsAs a Customer Care Executive for the US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to cus...

Job Responsibilities:Perform inter-system reconciliation, track funds and make sure they are applied to appropriate transactions.Liaising with agents/counterparties/clients to solve queries and discrepancies related to the pr...

Execute client onboarding and periodic KYC reviews in accordance with regulatory standards and internal policies.vPerform due diligence checks including identity verification, ownership structure analysis, and risk assessment...

Oversee the end-to-end execution of KYC remediation and transformation initiatives.Coordinate cross-functional teams to ensure timely completion of project milestones.Manage risk and control issues related to KYC operations t...

As a Customer Care Executive for the Inbound US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products...

As a Customer Care Executive for the Inbound US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products...

Customer Operations Associate Process Manager ResponsibilitiesPrepares performance reports by collecting, analyzing, and summarizing data and trendsEnsure Critical Performance Metrics are met consistentlyLead client/vendor re...

Customer Operations Associate Process Manager ResponsibilitiesPrepares performance reports by collecting, analyzing, and summarizing data and trendsEnsure Critical Performance Metrics are met consistentlyLead client/vendor re...

APGM Key Responsibilities:1. Team Management:Lead, manage, and mentor a team of NOC engineers and technicians. Schedule and assign tasks to ensure 24/7 network coverage. Conduct regular performance evaluations, providing feed...

We are conducting virtual interviews for Finance Analyst role.Details are as mentioned below-Role- Finance AnalystJob Details:Shift- US/UK/APAC1 Year Training AgreementMode- Work from OfficeWork Location- Airoli (Mumbai)About...

Shift Timings - Fixed EMEA & Night Shift | Management Level: Analyst | Exp: 0-2 yrs Immediate Joiners/ Comfortable with KYC and Non KYC processAll graduates and post-graduates needs to have all Sem Hardcopy Marksheets and...

As a Customer Care Executive for the Inbound US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products...

The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by...

Travel (Domestic or International) 10"15% (client meetings, workshops, or internal coordination) As a Financial Crime Compliance (FCC) Specialist you will play a dual-role in our Delivery ecosystem. You will spend approximate...

- US Voice Process As a Customer Care Executive for the US Voice Process, you will be responsible for delivering outstanding customer service to customers in the United States. You will be the first point of co...

Shift Timings: EMEA (1:00 PM to 10:00 PM IST)Minimum Academic Qualifications :Graduation (B. ComBBM) Post Graduation (M.Com/MBA/PGDM)Experience Span: 3 to 6 years of experience in CollateralProcess/Activities with Experience:...

Majorly involves technical assistance and customer service.Analyze customer needs and recommend appropriate solutions.Ensure high levels of customer satisfaction through excellent service.Preferred candidate profileGraduation...

Customer Service Analyst - Voice ProcessMumbai| Full-time (FT) | Customer OperationsShift Timings- Night Shift|Management Level- A| Travel - NAThe ideal candidate must possess strong communication skills, with an ability to l...

APM Key Roles and Responsibilities:Be able to understand client requirement and suggest possible enhancement in the build approach- act as SFMC senior consultant at the same time be able to execute solutions seamlessly with 1...

As a Customer Care Executive for the Inbound US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products...

If you are a risk-taker, innovator, and fearless problem solver who loves solving challenges of data security, then this is the place for you! Interested or know someone who fits the bill? Apply today or tag someone who shou...

We are looking for a highly skilled and experienced Analyst to join our team at eClerx Services Ltd. The ideal candidate will have a strong background in IT Services & Consulting, with excellent analytical skills and atte...

We are looking for a highly skilled and experienced Analyst to join our team at eClerx Services Ltd. The ideal candidate will have a strong background in IT Services & Consulting, with excellent analytical skills and atte...

We are looking for a skilled Program Manager to join our team at eClerx Services Ltd. The ideal candidate will have a strong background in IT Services & Consulting and 6-8 years of experience.Roles and ResponsibilityManag...

Addressing user tickets regarding hardware, software and networkingWalking customers through installing applications and computer peripheralsAsking targeted questions to diagnose problemsGuide users with simple, step-by-step ...

We are looking for a highly skilled and experienced Analyst to join our team at eClerx Services Ltd. The ideal candidate will have a strong background in IT Services & Consulting, with excellent analytical skills and atte...