Role & responsibilities Respond to customer enquiries and requests received via Different channels to address and resolve issues.Ability to empathize with customers and understand their needs.Outcall customers to provide ...

Mandatory : Graduate/ Under Graduates from any stream Experience Min 1 yrs of experience as a Quality Analyst Technical Competencies: (Job related) Knowledge of Quality tools Basic knowledge of Excel YB Trained...

Position Objective The incumbent would be part of the team and the primary responsibility will be to take care of day to day work allocation to CSAs interacting with client, attending Client calls and other important meetings...

Key ResponsibilitiesHandle customer inquiries via call and chat related to bookings, cancellations, and travel services. Provide accurate information and resolve issues efficiently within defined timelines. Maintain a high ...

Key Responsibilities:Configure and support SAP SD (Sales & Distribution) and CS (Customer Service) modules.Handle order-to-cash and service management processes.Work on pricing, billing, returns, and warranty claims.Colla...