RTA - Real Time Analyst @ Lumina Datamatics

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RTA - Real Time Analyst

Lumina Datamatics
2 - 7 years
Mumbai
11 days ago
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Job Description

Were Hiring RTA (Real-Time Analyst)
Looking to build your career in Workforce Management? Join Lumina Datamatics and be part of a fast-paced, dynamic environment!

Job Title RTA
Location Mumbai
Working Hours 9 hours (24*7 shift) / 5 days a week (Rotational week offs)

One-sided pick up OR drop will be provided for night shifts (No Night shift allowance) Job Responsibilities:

- 2+ Years of real time monitoring experience

- Good communication skills to manage client and stakeholder conversations.
- Excel knowledge is compulsory with working knowledge of other MS Office tools like PowerPoint, Word and Outlook.
- Strong analytical skills.

Needs to Have:
- WFM Work Experience IEX / Aspect / Genesys/ Verint/ Calabrio.

About You:

Smart and Detail oriented
Organised, proactive and self-starter
Analytical, logical and practical in approach to solving complex problems
Written Communication: must possess the ability to effectively, accurately and concisely convey thoughts and concepts, and provide information to all organization customers
Collaborative and ability to maintain strong follow through on actions
Excellent critical thinking skills
Functional/Technical Skills: must possess strong quantitative, analytical and technical aptitude skills
Interpersonal Savvy: must demonstrate excellent interpersonal skills with all levels of organizational customers and team members.
People manager skills with team leadership and decision-making abilities.

Interested candidates, share your resume to pr**********n@lu****d.com.

Job Classification

Industry: Internet (E-Commerce)
Functional Area / Department: Merchandising, Retail & eCommerce
Role Category: eCommerce Operations
Role: eCommerce Operations - Other
Employement Type: Full time

Contact Details:

Company: Lumina Datamatics
Location(s): Mumbai

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Keyskills: IEX real time monitoring RTA Real Time Analysis RTM Aspect

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₹ 4-6 Lacs P.A

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Lumina Datamatics

\n\nProvana provides leading-edge technology that gives leaders control over process-intensive operations. We serve law firms, insurance companies, accounts receivable agencies and networked enterprises in the US market, where the Consumer Finance Protection Bureau (CFPB) and other regulatory author...

RTA - Real Time Analyst @ Lumina Datamatics

Home > eCommerce Operations