IT Administration Executive
- Simply Vyapar Apps
- 2 - 5 years
- Bengaluru
- 19 days ago
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Job Description
We are seeking an experienced and detail-oriented IT Administrator with strong troubleshooting expertise to manage, maintain, and support our IT infrastructure. The ideal candidate will have 25 years of hands-on experience in system administration, end-user support, and resolving technical issues across hardware, software, and networks.
Role & responsibilities
- Provide day-to-day technical support for desktops, laptops, mobile devices, printers, and peripherals.
- Diagnose and troubleshoot hardware, software, and network issues efficiently.
- Manage user accounts, permissions, and access rights in Active Directory, Office 365, and related systems.
- Monitor and maintain IT infrastructure including servers, network devices, backups, and security tools.
- Install, configure, and update operating systems, applications, and security patches.
- Maintain IT documentation including SOPs, knowledge base articles, and asset inventory.
- Manage incident tickets, prioritize tasks, and ensure timely resolution according to SLAs.
- Support LAN/WAN troubleshooting including switches, routers, firewalls, and Wi-Fi connectivity.
- Collaborate with vendors to resolve escalated issues and procure IT equipment.
- Ensure compliance with IT policies, cybersecurity best practices, and data protection standards.
Preferred candidate profile
- 2 - 5 years of experience in IT administration, technical support, or similar role.
- Strong knowledge of Windows OS, macOS (optional), and common enterprise applications.
- Experience with Active Directory, DNS, DHCP, Group Policy, and Office 365 administration.
- Hands-on experience in network troubleshooting (TCP/IP, VPN, switching, Wi-Fi).
Job Classification
Industry: InternetFunctional Area / Department: IT & Information SecurityRole Category: IT SupportRole: IT Support - OtherEmployement Type: Full timeContact Details:
Company: Simply Vyapar AppsLocation(s): Bengaluru
Keyskills: It Administration Troubleshooting Network Problems IT Support
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