Technical Support Engineer @ Sisl Infotech

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Technical Support Engineer

Sisl Infotech
0 - 10 years
Delhi, NCR
6 months ago
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Job Description

We are looking for a highly skilled and experienced Technical Support Engineer to join our team at SISL Infotech Pvt. Ltd. The ideal candidate will have a strong technical background and excellent problem-solving skills, with 2-7 years of experience in the field.

Roles and Responsibility

Provide technical support and assistance to customers via phone, email, or chat.
Troubleshoot and resolve technical issues related to software applications and hardware systems.
Collaborate with internal teams to identify and implement solutions for complex technical problems.
Develop and maintain technical documentation and knowledge base articles.
Analyze customer feedback and provide recommendations for improving product quality and user experience.
Stay current with new technologies and industry trends to enhance technical support capabilities.

Job Requirements

Strong understanding of computer operating systems, including Windows, Linux, and macOS.
Proficiency in programming languages such as Python, Java, and C++.
Experience with database management systems like MySQL and SQL Server.
Familiarity with networking protocols and devices like routers and switches.
Excellent communication and problem-solving skills, with the ability to work effectively in a team environment.
Ability to adapt to changing priorities and deadlines in a fast-paced technical support environment.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time

Contact Details:

Company: Sisl Infotech
Location(s): Delhi, NCR

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Keyskills: switching server c++ python operating systems networking problem solving sql server mac sql technical support java chat linux microsoft windows troubleshooting mysql technical documentation computer operating system programming communication skills

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Your name (*)

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Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Sisl Infotech

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Technical Support Engineer @ Sisl Infotech

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