Position Title: Talent Learning Co-ordinator
Location: India (Hyderabad Office)
Department: People Team
Reports to: Learning Program Manager
Employment type: Full time, regular, Hybrid working arrangement (50% in office), flexbility expected to shift working hours in order to co-ordinate with global teams.
The job
As part of the global Talent Learning team, you will enable and deliver great learning opportunities for our global AVEVA groupemployee base, including AVEVA, RIB and ETAP employees. The role incumbent plays a critical role in the development and execution of learning programs, whether in person, virtual classroom or virtual independent learning.
Job Description:
Principal Accountabilities
Partnering with the Talent Learning teamto understand the business needs to deliver great learning experiences.
Learning program co-ordination and administration
Plan, organize, and coordinate training programs, workshops, and webinars
Schedule training sessions and manage logistics, including venue arrangements, technology platforms, materials and vendors.
Manage vendor and procurement processes and payments using the appropriate systems and processes
Handle participant registration, communication, and enrolment processes.
Maintain accurate records of attendance, evaluations, and other training-related data.
Implement assessment strategies to measure the effectiveness of training programs.
Generate reports on training metrics, participant feedback, and other key metrics.
Communicate training schedules, expectations, and updates to relevant stakeholders.
Facilitate instructor led training as needed
Creation and management of courses and programs in Workday Learning, including third part content.
Provide learner and learning program manager support by addressing queries and troubleshooting issues submitted to a case/ticketing management system.
Support reporting and analytics requests, both planned and ondemand including learning hours, learning spend, recharge and other talent data as required.
Creation and maintenance of learning content, including presentations, videos and e-learning with the support of subject matter experts.
Uphold the standards and tools for learning content, constantly improving the UX of the systems,defining and monitoring catalogue governance,branding standards and ensuring learning is accessible for all learners from a inclusive perspective
Support maintenance and improvement projects for the Talent Learning systems, processes and policies
Participate in and/or follow industry and vendor webinars, newsletters etc. To develop expertise in talent and learning methods, trends and technologies.
Important Working Relationships
It is important that the Talent Learning Co-ordinator is comfortable interacting with employees of all levels and positions throughout the company. As a global multi-national company, the incumbent requires sensitivity to other perspectives and cultures.
The role reports into the Learning Program Manager. Close working relationships with the Talent Learning Program Managers People Services and People Technology are essential to provide a consistent and joined up experience to learning.
Essential Competencies, Knowledge, Skills and Experience
Candidates should have 46 years of overall experience, with at least 23 years of relevant exposure within Learning Development, People Operations Talent Development, or Learning CoE environments
Experience of operating in a regional or global role
Experience in a technical support or frontline support role preferred, including use of ticketing tools
Demonstrated ability to troubleshoot software issues
Strong Excel experience including knowledge of PowerPivot and PowerQuery.
Must have experience working with LMS, Preferably Workday Learning
Demonstrated ability to work independently and take initiative while also being an effective team member
Strong administration, time management and co-ordination skills, working on multiple activities with SLA deadlines
Ability to proactively problem solve
Demonstrated ability to build trusted relationships; interface and influence effectively at all levels of the organisation
Strong consulting, verbal and written communication and presentation skills
Attention to detail and accuracy
Ability to handle sensitive information in a confidential manner
Basic facilitation experience (ILT/VILT) preferred
Understanding of learning design principles and learner engagement
Basic experience with e-learning course creation/editing and video editing tools preferred
Exposure to behavioural learning, leadership development, or early careers programs
Behaviours
Strong planning, co-ordination and organisation skills
Strong focus on efficiency, simplification and continuous improvement
Strong collaborative approach, with experience of working in a matrixed organisation
Analytical, logical and creative thinker
Proactive learner who investigates and evaluates solutions to program and technical questions
The ambition and drive to work at pace and meet challenging deadlines
Service excellence and team orientated growth mindset
Operate calmly and effectively when under pressure
Comfortable decision maker
Enthusiastic and passionate team player
Acts with integrity and flexibility
Being empathetic and customer focused towards the learner and the learner experience
Clear and concise communicator able to convey information to learners, vendors and the wider Talent Learning team.

Keyskills: ticketing ux workday administration time management branding sla logistics video editing analytics etap technical support lms operations procurement design leadership troubleshooting maintenance