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Desktop Support Engineer L2 (Hyderabad) @ Inspirisys

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 Desktop Support Engineer L2 (Hyderabad)

Job Description

Role & responsibilities:


  • Excellent verbal and written communication
  • Good experience in handling End user support - VIP users
  • Advanced knowledge of Windows Server (2008-2019), Windows 7/8/10, Linux and Mac OS.
  • Experience with workstation management system and desktop imaging.
  • Knowledge of Office 365, OneDrive, and Microsoft Endpoint Manager (Intune).
  • Experience on using ITSM tools such ServiceNow.
  • Strong organizational and time management skills
  • Experience with MS Office applications (Word, Excel, Outlook)

Knowledge in AV setup for meeting rooms/conference rooms using MS Teams

  • Ensure compliance with IT security policies and standards.
  • User sensitization and provide technical support and training to end-users as needed.
  • Hands-on experience in Hardware, Software, and communication applications viz TEAMS, E-Mail support.
  • Technically competent in finding quick fixes, workarounds, while delivering exemplary customer service
  • Team player cooperative and dependable
  • Immediate joiners preferred

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: Desktop Engineer
Employement Type: Full time

Contact Details:

Company: Inspirisys
Location(s): Hyderabad

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Keyskills:   Ticketing Desktop Support M365 O365 Printer Support Technical Support Vip Support End User Support Mac Support Hardware Support System Support

 Fraud Alert to job seekers!

₹ .5-3.75 Lacs P.A

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Inspirisys

Inspirisys enables enterprises to re-imagine their businesses for the ever-changing digital world. Established in 1995, we are a leading information technology services and consulting company in India along with having a global footprint across North America, Middle East, UK, Japan, and Singapore ma...