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Desktop Support Engineer L1 - Bangalore @ Inspirisys

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 Desktop Support Engineer L1 - Bangalore

Job Description

Desktop Support Engineer


Setup Desktop, Computers, Servers, Peripherals, Cameras and test network connections
Installation of SERVERS , Laptops & printers and troubleshooting skills should be there
Replacement of Faulty Hardware Devices
Desktop, Laptop, Printer Installation & troubleshooting
Knowledge of installation of routers, switches, firwalls.
Understanding of Microsoft services like AD
Daily Activity for Hardware & Networking support
Hardware Fresh Installation/Trouble Shooting for Breakdown
Hands-on experience on Backup Application & Server Hardware should have team handling
experience
Addressing user tickets regarding hardware and networking
Helps in installing applications and computer peripherals
Guide users with simple, step-by-step instructions
Good communication, teamwork
Excellent problem-solving and multitasking skills
Customer-oriented attitude
Graduation is mandatory( Any Qualification)
Knowledge of MS Office 365 and outlook troubleshooting of 2019, 2016, 2013 etc.
Experience of using active directory, DNS & DHCP
Proven work experience as a Desktop Support Engineer/ FMS
Conduct remote troubleshooting and test alternative pathways until you resolve an issue
Help create technical documentation and manuals
Hands-on experience with Windows and IMAC
Working knowledge of office automation products and computer peripherals, like printers,
laptops and scanners

Knowledge of networks basics configurations, troubleshooting
Basics configurations, troubleshooting anti-virus programs
Must have knowledge about the remote support application like any desk, team viewer, VNC

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Infrastructure Services
Role: IT Infrastructure Services - Other
Employement Type: Full time

Contact Details:

Company: Inspirisys
Location(s): Bengaluru

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Keyskills:   Ticketing Desktop Support M365 Printer Support O365 Technical Support Vip Support End User Support Mac Support Hardware Support System Support

 Fraud Alert to job seekers!

₹ 1.5-3.25 Lacs P.A

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Inspirisys

Inspirisys enables enterprises to re-imagine their businesses for the ever-changing digital world. Established in 1995, we are a leading information technology services and consulting company in India along with having a global footprint across North America, Middle East, UK, Japan, and Singapore ma...