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Desktop Support Engineer L1 And L2 (Pune) @ Inspirisys

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 Desktop Support Engineer L1 And L2 (Pune)

Job Description

Desktop Support Engineer


Setup Desktop, Computers, Servers, Peripherals, Cameras and test network connections
Installation of SERVERS , Laptops & printers and troubleshooting skills should be there
Replacement of Faulty Hardware Devices
Desktop, Laptop, Printer Installation & troubleshooting
Knowledge of installation of routers, switches, firwalls.
Understanding of Microsoft services like AD
Daily Activity for Hardware & Networking support
Hardware Fresh Installation/Trouble Shooting for Breakdown
Hands-on experience on Backup Application & Server Hardware should have team handling
experience
Addressing user tickets regarding hardware and networking
Helps in installing applications and computer peripherals
Guide users with simple, step-by-step instructions
Good communication, teamwork
Excellent problem-solving and multitasking skills
Customer-oriented attitude
Graduation is mandatory( Any Qualification)
Knowledge of MS Office 365 and outlook troubleshooting of 2019, 2016, 2013 etc.
Experience of using active directory, DNS & DHCP
Proven work experience as a Desktop Support Engineer/ FMS
Conduct remote troubleshooting and test alternative pathways until you resolve an issue
Help create technical documentation and manuals
Hands-on experience with Windows and IMAC
Working knowledge of office automation products and computer peripherals, like printers,
laptops and scanners

Knowledge of networks basics configurations, troubleshooting
Basics configurations, troubleshooting anti-virus programs
Must have knowledge about the remote support application like any desk, team viewer, VNC

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Infrastructure Services
Role: IT Infrastructure Services - Other
Employement Type: Full time

Contact Details:

Company: Inspirisys
Location(s): Pune

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Keyskills:   Ticketing Desktop Support M365 O365 Printer Support Technical Support Vip Support End User Support Mac Support Hardware Support System Support

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₹ -4.5 Lacs P.A

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Inspirisys

BriskWin IT Solutions (BriskWinIT) is an IT services, staffing, and consulting company specializing in Talent Acquisition, Customer Relationship Management, Information Technology, Automation Testing, Digital Marketing Lead Generation. The company offers its services to a wide global customer base a...