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Bpo Associate - Customer Service @ 3i Infotech

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 Bpo Associate - Customer Service

Job Description

*Key Responsibilities:*


  • Handle customer queries, complaints & service requests
  • No Sales, No Targets, No Pressure.
  • Deliver professional and timely resolutions
  • Work on CRM tools. (Salesforce/SAP)
  • Maintain accurate call logs and reports.
  • Rotational Shifts, Rotational Offs. (Day Shift for Females)

Please WHATSAPP HR Vishal on 9082948***.


*What Were Looking For:*


  • Excellent communication skills
  • Customer-first attitude
  • Ability to work in a 24x7 rotational shift environment

*Location:* Vashi -Navi Mumbai


*Interested candidates can come for F2F interviews : *


**Location - 3i-Infotech Ltd, Tower No.5, 5th Floor, International Infotech Park, Vashi Navi Mumbai - 400703 .


Our USPs :


  • Opportunity to work for Public Listed company.
  • Salary - Every 1st of the month
  • PF, Gratuity, Insurance, etc

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success Associate
Employement Type: Full time

Contact Details:

Company: 3i Infotech
Location(s): Mumbai

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Keyskills:   BPO Inbound Process Customer Service Solving Queries Customer Care Domestic BPO Inbound Calls Fresher Hiring Voice Process Customer Queries Customer Handling Domestic Process

 Fraud Alert to job seekers!

₹ 2.25-2.5 Lacs P.A

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3i Infotech

3i Infotech is a global IT products & services company committed to Empowering Business Transformation. A comprehensive set of IP based software solutions (20+), coupled with a wide range of IT services, uniquely positions the company to address the dynamic requirements of a variety of industry ...