Resource Management Associate
- CGI
- 3 - 6 years
- Bengaluru
- 4 hours ago
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Job Description
Resource Management Associate
Location: Bangalore
Experience: 3-6 years
Function: Resource Management / Workforce Planning / Operations
Role Overview
We are seeking a detail-oriented and analytical Resource Management Associate to support workforce planning and resource allocation within our Global Capability Center (GCC). The role involves optimizing resource utilization, supporting hiring and capacity planning, and partnering with business and talent teams to ensure the right talent is deployed effectively across projects and functions.
Key Responsibilities
1. Resource Planning & Allocation
- Support end-to-end resource planning across business units/function.
- Track capacity vs demand and highlight potential gaps or excess
- Ensure optimal utilization of resources across ongoing and upcoming projects
- Assist in resource allocation decisions based on skill, cost, and availability
2. Workforce Analytics & Reporting
- Maintain and analyze resource management dashboards (utilization, headcount, capacity)
- Generate periodic reports for leadership on workforce trends and utilization
- Provide insights on attrition impact, demand forecasting, and supply gaps
- Support decision-making using data-driven insights
3. Stakeholder Collaboration
- Partner with business leaders, hiring managers, and recruitment teams
- Support demand planning discussions and hiring forecasts
- Act as a point of contact for resource-related queries
- Ensure alignment between business needs and talent availability
4. Demand & Supply Management
- Work closely with talent acquisition to translate demand into hiring plans
- Identify skill gaps and support build/buy/borrow strategies
- Track open demand vs fulfilled positions
- Assist in internal mobility and redeployment opportunities
5. Process & Governance
- Ensure adherence to resource management processes and SLAs
- Maintain data accuracy in resource management tools/ATS/workforce systems
- Drive process improvements and standardization
- Support audits and compliance requirements related to workforce planning
6. Tools & Systems
- Manage and update data in tools such as ATS, workforce planning systems, or Excel dashboards
- Leverage tools like Power BI / Excel / reporting platforms for insights
- Improve tracking mechanisms for resource utilization and forecasting
Key Skills & Competencies
- Strong analytical and problem-solving skills
- Proficiency in Excel (advanced), reporting tools, dashboards
- Understanding of GCC operating model and workforce dynamics
- Ability to manage multiple stakeholders and priorities
- Strong communication and coordination skills
- Attention to detail and data accuracy focus
Preferred Qualifications
- 3+ years of experience in resource management / workforce planning / operations / recruitment coordination
- Experience working in a Global Capability Center (GCC) environment
- Exposure to capacity planning, utilization tracking, or workforce analytics
- Familiarity with HR systems, ATS, or reporting tools (Power BI preferred)
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Software & QARole Category: Software DevelopmentRole: Software Development - OtherEmployement Type: Full timeContact Details:
Company: CGILocation(s): Bengaluru
Keyskills: utilization tracking Capacity Planning GCC Workforce Analytics Reporting Tools ATS Power Bi HR
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