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A/R Caller, PRO @ Avontix

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 A/R Caller, PRO

Job Description

  • Reviewing system notes.
  • Reviewing the claims in depth to understand the current state
  • Use the payment calculator to obtain the expected reimbursement
  • Take necessary steps like re-billing, taking adjustments, moving to the patient responsibility bucket, sending medical records to payers, or dropping claims to paper
  • After analysis, if an account needs a calling effort, then a clear note is to be placed in Excel or the work assignment tool with a proper action code for the AR calling team to work
  • Providing information to expedite claim processing
  • Attaching appropriate documentation (i.e., OP note, invoice, etc.)
  • Reviewing claims to ensure fields are complete and accurate
  • Maintaining daily record of activities
  • Using AR assignment through Excel or System to manage the daily accounts to be worked
  • Prioritizing accounts based on high dollar amount and days in AR (some time based on escalation specified accounts would be given to work)
Requirements Requirements
  • A minimum of two years of AR experience or 4 years of payment posting experience
  • High school diploma or equivalent
  • Knowledge of commonly used medical coding and billing terms and concepts.
  • Detail oriented, strategic thinking, investigative skills
  • Ability to work in a team-oriented environment
Requirements
Requirements Requirements
  • A minimum of two years of AR experience or 4 years of payment posting experience
  • High school diploma or equivalent
  • Knowledge of commonly used medical coding and billing terms and concepts.
  • Detail oriented, strategic thinking, investigative skills
  • Ability to work in a team-oriented environment

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Onboarding - Voice / Blended
Employement Type: Full time

Contact Details:

Company: Avontix
Location(s): Hyderabad

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Keyskills:   bpo customer service us healthcare customer care augmented reality customer support excel payment posting ar calling denial management calling telecalling medical billing data entry rcm revenue cycle management communication skills

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Avontix

We Avontix Global Pvt Ltd are operating more than 15+ years with 800+ employees. We are located at Hyderabad and Vijayawada.