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Hiring Customer Support Analyst For Semi Voice Process!ctc 6lac @ Cognizant

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Cognizant  Hiring Customer Support Analyst For Semi Voice Process!ctc 6lac

Job Description

Hiring: LMS Support Consultant Ads LinkedIn Marketing Solutions


We are hiring for an exciting opportunity as an LMS Support Consultant (Ads Email Support) for a leading global platform.


Location: Bangalore


Role: LMS Support Consultant Ads (Vendor Onboarding)
CTC: Up to 5.5 LPA
Immediate Joiners Only


Eligibility Criteria:

  • Minimum 1 year of experience in:
    • Customer Service international voice is a Must / Advertising Support / Sales
  • Candidates with Digital Marketing certification OR
    strong interest in transitioning to Digital Marketing preferred
  • Excellent communication skills (mandatory)
  • Willing to work in US shifts

Key Skills Required:

  • Basic to intermediate understanding of:
    • Online advertising concepts
    • Marketing terminologies & jargon
    • Customer journey & buying behavior
  • Exposure to:
    • Marketing funnel, marketing mix
    • A/B Testing, ROAS, campaign performance

Roles & Responsibilities:

  • Handle advertiser queries via email/chat/phone
  • Support clients on LinkedIn Marketing Solutions (Ads platform)
  • Troubleshoot campaign performance issues
  • Suggest optimization strategies to improve ROI
  • Provide basic technical support and escalate when required
  • Collaborate with cross-functional teams for better client experience
  • Stay updated with trends in the digital advertising industry

Preferred Profile:

  • Experience in PPC / Search / Content Marketing / Ads support
  • Exposure to CRM tools and customer interaction platforms
  • Strong analytical and problem-solving skills
  • Ability to manage multiple tasks and meet deadlines

Shift Details:

  • US shifts
  • Weekend working (rotational off)

Call & Book Your Interview:

  • 9380300***
  • Vijay: 9742630*** / 9986267*** / 7892474***

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time

Contact Details:

Company: Cognizant
Location(s): Bengaluru

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Keyskills:   google analystics customer service international voice Google Ads digital marketing Social Media customer care Google AdWords Voice Process customer support US Process seo Us Voice Process International BPO

 Fraud Alert to job seekers!

₹ 4-6 Lacs P.A

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Cognizant

Cognizant Softvision Cognizant Softvision creates impactful end-to-end digital products and solutions that result in relevant, memorable and rewarding interactions between brands and consumers. With a unique approach, we deliver sustainable innovation and business transformation for the world's...