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Hiring Technical Support Advisor For Leading Mnc!ctc Upto 6.5lc @ Rivera Man Power

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 Hiring Technical Support Advisor For Leading Mnc!ctc Upto 6.5lc

Job Description

Hiring: Technical Support Advisor Software Product

We are hiring for a Technical Support Advisor role with a leading global software product company.


Location: Bangalore
Shift: US Shift
CTC: Up to 6.5 LPA


Immediate Joiners Only

Eligibility Criteria:

  • Minimum 1+ year experience in International Technical Support
  • Strong technical knowledge (software/application support)
  • Excellent communication skills (mandatory)

Roles & Responsibilities:

  • Provide technical support to customers via voice/chat/email
  • Troubleshoot issues related to software applications and products
  • Identify, diagnose, and resolve technical problems efficiently
  • Guide users through step-by-step solutions
  • Escalate complex issues to higher support teams when required
  • Ensure timely resolution and high customer satisfaction
  • Maintain accurate documentation of issues and resolutions

Skills Required:

  • Strong troubleshooting and analytical skills
  • Knowledge of operating systems, browsers, and basic networking
  • Ability to handle customer queries with a solution-oriented approach
  • Quick learner with adaptability to new technologies

Call & Book Your Interview:
Deepa :9380300*** /vijay : 9742630*** /neha 9986267***

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Technical Support - Voice / Blended
Employement Type: Full time

Contact Details:

Company: Rivera Manpower
Location(s): Bengaluru

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Keyskills:   IT Helpdesk international voice desktop support Technical Voice Process LAN Troubleshooting microsoft 0365 customer service networking customer support technical support voice process apple support software support laptop support os support

 Fraud Alert to job seekers!

₹ 5-6.5 Lacs P.A

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Rivera Man Power

Rivera Manpower Services is a trusted name in recruitment, specializing in end-to-end talent solutions across both IT and non-IT sectors. For over a decade, we have collaborated with leading organizations to streamline their hiring processes and deliver high-quality professionals for niche and cri...