Customer Support Executive @ TP

Roles and Responsibility

• Handle customer inquiries and resolve issues professionally and courteously.
• Provide timely and effective solutions to customer complaints and concerns.
• Collaborate with internal teams to resolve complex customer issues.
• Develop and maintain thorough knowledge of products and services.
• Identify and escalate potential issues to senior management.
• Maintain accurate records of customer interactions and transactions.

• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Strong problem-solving and analytical skills.
• Proficient in Microsoft Office and other software applications.
• Ability to adapt to changing situations and priorities.
• Strong attention to detail and organizational skills.