Your browser does not support javascript! Please enable it, otherwise web will not work for you.

Customer Support Executive @ TP

Home > Non Voice






 Customer Support Executive

Job Description

We are looking for a highly skilled and experienced Customer Support Executive to join our team in the international sector. The ideal candidate will have excellent communication skills and be able to provide top-notch support to our clients.

Roles and Responsibility
  • Handle customer inquiries and resolve issues professionally and courteously.
  • Provide timely and accurate information about products or services.
  • Use problem-solving skills to address complex customer complaints.
  • Collaborate with internal teams to enhance customer experience.
  • Maintain high product knowledge to effectively support customers.
  • Consistently meet or exceed performance targets and quality standards.
Job Requirements
  • Proven experience in customer support or a related field.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Strong analytical and critical thinking skills.
  • Proficiency in using CRM software or other support tools.
  • Ability to adapt to changing situations and priorities.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Customer Retention - Non Voice
Employement Type: Full time

Contact Details:

Company: TP
Location(s): Kolkata

+ View Contactajax loader


Keyskills:   customer complaints crm software customer support crm customer experience cold calling customer relationship customer service customer care pivot table business development vlookup sales inside sales lead generation customer handling

 Fraud Alert to job seekers!

₹ Not Disclosed

Similar positions

Back Office Executive

  • Hexaware Technologies
  • 0 - 5 years
  • Mumbai
  • 3 days ago
₹ 2.5-3 Lacs P.A.

Walkin Interview Invitation - Internation Email & Chat Support

  • IntouchCX
  • 1 - 6 years
  • Bengaluru
  • 2 days ago
₹ 1-4 Lacs P.A.

Customer Support Executive

  • TP
  • 0 - 3 years
  • Chennai
  • 3 days ago
₹ Not Disclosed

Customer Support Executive | Domestic

  • TP
  • 0 - 2 years
  • Kolkata
  • 4 days ago
₹ Not Disclosed

TP

Petpooja is the largest next generation Point of Sale Software platform with the usage of more than 85,000+ outlets live across India. We are a Product base software company based out of Ahmedabad, Gujarat. The company is present in more than 145+ cities across India, with more than 1200+ employees...