Provide exceptional customer support through chats and emails to resolve customer queries and concerns.
Utilize strong communication skills to effectively address customer issues and provide timely solutions.
Maintain accurate records of all interactions with customers using CRM software.
Collaborate with team members to achieve sales targets and improve overall performance metrics
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Non VoiceRole: Chat SupportEmployement Type: Full time