Customer Support Executive- HR Shaeesta @ Wipro

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Customer Support Executive- HR Shaeesta

Wipro
0 - 2 years
Mumbai
1 day ago
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Job Description

Roles & Responsibilities:

Handle customer queries through calls and provide accurate resolutions.
Work on various front-office client tools as required for different queues.
Understand customer issues received via calls and act accordingly.
Maintain a clean and professional work environment while adhering to company policies.
Continuously upgrade process knowledge as required.

Skill Requirements:

Excellent verbal communication skills.
Strong comprehension skills ability to clearly understand customer concerns.
Good composition skills clear and grammatically correct communication.
Neutral accent with good voice clarity.
Strong analytical and problem-solving skills.
Customer-focused mindset with empathy and patience.

Eligibility Criteria:

Graduate and Undergraduate candidates can apply

Additional Details:

Must be comfortable working in a Voice Process
Candidates must be comfortable with rotational shifts
Immediate joiners preferred

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time

Contact Details:

Company: Wipro
Location(s): Mumbai

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Keyskills: Communication Skills Voice Process BPO International Voice Fresher Hiring International Voice Process

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Current / Recent Company (*)

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Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

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Customer Support Executive- HR Shaeesta @ Wipro

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