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Walk-in || For Customer support (International -Voice Process) @ Accenture

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Accenture  Walk-in || For Customer support (International -Voice Process)

Job Description

Skill: Inbound Sales Representative Associate - (Voice Process -International Process)

Education: Any Graduation /HSC Passed with 1 Year exp can apply

Experience: 1 to 4 years

Work Location: Mumbai, (Vikhroli-MDC2)

Shift timings:UK / US- Night Shift -(24*7) (Rotational week Off)

Work Mode: Work from Office


Requirements:

  • Should have excellent Oral and written communication skills.
  • You should be flexible to work in any shift.
  • Provide high quality Tier 2 Customer Support service to Customers with complete focus on 100% issue resolution and 100% customer satisfaction.
  • Adhere to Client defined as well as internally defined processes and procedures while handling Inbound calls.
  • Walk customers/ Provide navigational support on self-service portal

Benefits :Transportation: Two-way Cab facility will be provided (Pick and drop location should be with-in Accenture Transportation boundary).


We look forward to welcome you to the Accenture family!


Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Walk-ins

Contact Details:

Company: Accenture
Location(s): Mumbai

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Keyskills:   Blended Process Voice Process International Voice Process Inbound Process Inbound Customer Service Email Support Inbound Calls Outbound Process Voice Support US Process Inbound Voice Process Bpo Voice International BPO UK Process International Calling

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Accenture

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