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Hiring For CCE & GA - Modasa & Dehgam @ IIFL Finance

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 Hiring For CCE & GA - Modasa & Dehgam

Job Description

Gold Appraiser

  • Attending to walk-in customers, addressing queries about the gold loan process and schemes offered.
  • Conducting gold valuations and identifying gold purity accurately.
  • Properly packing and storing gold and gold packets after loan disbursal. Returning gold ornaments to customers after loan closure.
  • Managing cash (system & physical) during loan disbursals, interest collection, and loan closures.
  • Create new CUID in system & modifications in LOS during Disbursal, Part Release / Payments & Loan Closure.
  • Maintain branch registers as per the guidelines Key / Cash / Packet Movements, Staff & Customer Visits etc.
  • Ensuring proper collection and storage of customer KYC documents.
  • Following up with customers for timely collection of interest and principal payments.
  • Providing good customer service at every step i.e. while pledging, releasing, or making interest payments.

Customer Care Executive

  • Responsible to acquire New Customers for generating Gold Loan business and for other cross sell products.
  • Participate in field-marketing activities to improve the brand visibility of IIFL Finance Limited branch in the catchment areas and generate leads of prospective customers.
  • Drive & ensure continuous customer engagement through various channels.
  • Maintaining quality portfolio by tracking & controlling ROI.
  • Provide after sales service to existing customers and obtain references from them to increase the customer base.
  • Strong follow up on interest collections to keep NPAs (non-performing assets) under control.

Interested Candidates can share their Resumes at Kh*****************i@ii*l.com or 9137524***

Job Classification

Industry: NBFC
Functional Area / Department: BFSI, Investments & Trading
Role Category: BFSI, Investments & Trading - Other
Role: BFSI, Investments & Trading - Other
Employement Type: Walk-ins

Contact Details:

Company: IIFL Finance
Location(s): Modasa

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Keyskills:   Sales Business Loan NBFC Insurance Field Sales Gold Loan Loan Sales

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IIFL Finance

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