Territory Head - Virtual channel
- Skywings Advisors
- 1 Positions
- Chennai
- 5 days ago
- Email to a friend
- Report this job
Job Description
-
Drive strategic planning to achieve regional sales targets.
-
Monitor cluster/group performance and implement incentive schemes.
-
Provide inputs on product improvements, new launches, and sales process enhancements.
-
Ensure achievement of premium and productivity targets.
-
Drive successful product launches and marketing campaigns.
-
Review monthly performance, backlog, and customer insights.
-
Manage regional P&L and profitability.
-
Build and strengthen relationships with Bank branches, POS, and distributors.
-
Ensure clear communication and timely query resolution.
-
Drive penetration and activation across mapped branches.
-
Monitor customer satisfaction index (complaints, persistency, service standards).
-
Ensure superior customer sales experience and timely service delivery.
-
Execute recruitment & training plans aligned with business goals.
-
Mentor, coach, and develop TLs/ABHs and team members.
-
Handle critical people issues and succession planning.
-
Drive campaign effectiveness, SLA adherence, and productivity.
-
Weekly reviews of TLs/ABHs on running campaigns.
-
Ensure 80%+ login-to-issuance ratio as per defined TAT.
-
Share best practices and ensure process efficiencies.
-
Ensure smooth technological support and CRM utilization.
-
Address escalations and activity-related complaints.
-
Maintain strong process adherence and quality standards (QRC closure, call quality monitoring).
-
Use data-driven insights for cross-sell and business expansion.
-
Ensure regulatory and internal policy compliance.
-
Collaborate with risk teams for proactive risk mitigation.
Key Roles & Responsibilities
1. Strategy & Business Planning
2. Sales Growth & Cost Management
3. Partner & Relationship Management
4. Customer Satisfaction & Retention
5. People Management
6. Campaign & Activity Management
7. Technology & Process Governance
8. Data, Compliance & Risk
Employement Category:
Employement Type: Full timeIndustry: InsuranceRole Category: Sales / BDFunctional Area: Not SpecifiedRole/Responsibilies: Territory Head - Virtual channelContact Details:
Company: Skywings AdvisorsLocation(s): Chennai
Keyskills: life insurance banca team management vrm
Similar positions
Skywings Advisors
Company profile assuredjob.com is one of the leading companies based in New Delhi, Delhi operating in placement and recruitment industry. We are offering specialized services in all recruitment disciplines. We strive to achieve the same level of understanding you have about your business. To A...
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in