Territory Head - Virtual channel
- Skywings Advisors
- 1 Positions
- Chennai
- 2 months ago
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Job Description
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Drive strategic planning to achieve regional sales targets.
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Monitor cluster/group performance and implement incentive schemes.
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Provide inputs on product improvements, new launches, and sales process enhancements.
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Ensure achievement of premium and productivity targets.
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Drive successful product launches and marketing campaigns.
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Review monthly performance, backlog, and customer insights.
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Manage regional P&L and profitability.
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Build and strengthen relationships with Bank branches, POS, and distributors.
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Ensure clear communication and timely query resolution.
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Drive penetration and activation across mapped branches.
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Monitor customer satisfaction index (complaints, persistency, service standards).
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Ensure superior customer sales experience and timely service delivery.
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Execute recruitment & training plans aligned with business goals.
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Mentor, coach, and develop TLs/ABHs and team members.
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Handle critical people issues and succession planning.
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Drive campaign effectiveness, SLA adherence, and productivity.
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Weekly reviews of TLs/ABHs on running campaigns.
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Ensure 80%+ login-to-issuance ratio as per defined TAT.
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Share best practices and ensure process efficiencies.
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Ensure smooth technological support and CRM utilization.
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Address escalations and activity-related complaints.
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Maintain strong process adherence and quality standards (QRC closure, call quality monitoring).
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Use data-driven insights for cross-sell and business expansion.
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Ensure regulatory and internal policy compliance.
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Collaborate with risk teams for proactive risk mitigation.
Key Roles & Responsibilities
1. Strategy & Business Planning
2. Sales Growth & Cost Management
3. Partner & Relationship Management
4. Customer Satisfaction & Retention
5. People Management
6. Campaign & Activity Management
7. Technology & Process Governance
8. Data, Compliance & Risk
Employement Category:
Employement Type: Full timeIndustry: InsuranceRole Category: Sales / BDFunctional Area: Not SpecifiedRole/Responsibilies: Territory Head - Virtual channelContact Details:
Company: Skywings AdvisorsLocation(s): Chennai
Keyskills: life insurance banca team management vrm
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Skywings Advisors
Skywings Advisors Private Limited, headquartered in New Delhi, is a leading force in the placement and recruitment industry. Our expertise spans across diverse recruitment disciplines.
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