Customer Engagement Executive @ Axis Max Life

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Customer Engagement Executive

Axis Max Life
1 - 5 years
Kolkata
2 months ago
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Job Description

Role & responsibilities

Maximize Applied to paid to meet business plan
Hub Hold Cases resolution within TAT
NFTR % Reduction
MIS and Reports/Dashboards
Follow-up for GO Actionable resolution
Booking & Tracking of Medical reports
Customer complaint resolution within TAT
Maximize Persistency Collection
Auto-pay Traction / ECS Registration
POSV / Welcome Call
Managing end to end operational process along with teams in the field & distribution leaders
Liaison with UW, Policy Issuance, Finance, IT, for smooth processing & service delivery across locations.
Managing dashboard for Quality of business
Adoption of various digital initiatives among distribution

Job Classification

Industry: Insurance
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Tech Support - Non Voice
Employement Type: Full time

Contact Details:

Company: Axis Max Life
Location(s): Kolkata

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Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

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Axis Max Life

To schedule your interview Call or send your CV/Resume through WhatsApp\\n\\nContact: HR Shruti - 7030022495

Customer Engagement Executive @ Axis Max Life

Home > Non Voice