Walk-in || Customer Support Executive
- UST
- 0 - 2 years
- Bengaluru
- 3 days ago
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Job Description
MEGA WALK IN DRIVE
STARTEK welcomes Freshers & Experienced professionals for Customer Support Executive - BGV Process
HR Name - Alisha A.
HR Contact - 8826179***
Date of Interview - 27th April 2026 & 28th April 2026
Interview Location -
Startek, ITPL, 6th Floor, Explorer Building, ITPL Tech Park, Near Pattandur Agrahara Metro Station, Pattandur Agrahara, Whitefield, Bengaluru - 560066.
Interview Time - 10:30 AM -- 05:30 PM
5 days working Rotational Shifts and Rotational Weekoffs
Location - Bengaluru
About US -
Our associates are central to our mission of combining people, technology, and data to deliver customer experience excellence for leading brands. As a global CX solutions provider with 38,000 people in 12 countries, our teams come from many different backgrounds with rich and varied experiences. Our Values unite us, creating a shared set of behaviors that are common to all associates across Startek regardless of region or role. Our Values work together to guide our decision-making and shape the experience of our associates, our clients, and our shareholders.
Job Description
- Handle customer chats professionally and provide accurate information.
- Resolve customer queries, complaints, and issues within defined timelines.
- Maintain a positive, empathetic, and professional attitude toward customers.
- Document all customer interactions in the system accurately.
- Follow communication scripts, process guidelines, and compliance standards.
- Meet quality, productivity, and customer satisfaction targets.
- Escalate complex issues to the concerned team when required.
Eligibility Criteria -
- Minimum Educational Qualification 10+2 (No Backlogs)
- Freshers are welcome
- Prior experience in BPO International Chat process/ Background Verification process is an added advantage.
- Excellent Verbal and Written communication
- Excellent Interpersonal skills
- Attention to detail and good problem-solving skills.
Interview Process
- HR Screening
- Operations round
- Salary Discussion
Benefits
- Quarterly Bonus
- Free Transportation (2 way cab provided round the clock)
Your Resume Is Your Gateway to Success. Send It Today
WhatsApp 91+ 8826179***
NOTE:- Startek maintains a strict zero - tolerance policy against any hiring consultant who requests, accepts or receives money, gifts, favours or any form of consideration from shortlisted or prospective candidates.
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Non VoiceRole: Non Voice - OtherEmployement Type: Walk-insContact Details:
Company: Startek Aegis CustomerLocation(s): Bengaluru
Keyskills: Bgv Non Voice Process International Non Voice Chat Process International BPO
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