Senior Manager-MICE
- PNB MetLife
- 5 - 10 years
- Noida, Gurugram
- 1 day ago
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Job Description
Position: Sr Manager- MICE
Location:Gurgaon
Department:Administration
Function:Human Resources
Reporting to: Associate Director
Grade:11 M
Context & Role:
Person will be responsible for planning, organizing, and executing corporate meetings, conferences, incentive travel programs, and large-scale exhibitions. The role ensures seamless event delivery by coordinating with internal stakeholders, vendors, venues, and travel partners while managing budgets, timelines, and compliance requirements.
Key Responsibilities:
- A. Event Planning & Coordination
- Develop detailed event plans, timelines, and budgets for meetings, conferences, incentive programs, and exhibitions.
- Identify suitable venues, negotiate rates, and manage contracts for hotels, convention centres, and event service providers.
- Coordinate travel requirements - air tickets, hotels, transfers, and visa support for participants.
- Design event agendas, layouts, and attendee flow to ensure smooth operations.
- B. Vendor & Stakeholder Management
- Liaise with event agencies, production teams, AV partners, decorators, caterers, and logistics providers.
- Ensure compliance with company procurement and risk management guidelines.
- Work closely with internal stakeholders (HR, Admin, Finance, Leadership teams) to align event objectives.
- C. OnGround Event Execution
- Oversee event setup, registration counters, branding, seating arrangements, and technical rehearsals.
- Manage onsite logistics including hospitality, attendee assistance, and troubleshooting issues in real time.
- Ensure adherence to safety, security, and quality standards.
- D. Budget & Documentation
- Prepare and track event budgets, vendor payouts, and expense reports.
- Maintain all event-related documentation - contracts, approvals, insurance coverage, compliance papers, and feedback reports.
- E. PostEvent Activities
- Conduct post-event evaluations, collect participant feedback, and prepare performance reports.
- Implement learnings and continuous improvements for future events.
Skills & Qualifications
- Strong organisational and project management skills.
- Excellent communication and negotiation abilities.
- Vendor management and multitasking capabilities.
- Proficiency in MS Office and event management tools/software.
- Ability to work under pressure and handle large-scale events.
Preferred Qualifications
- Graduate/Postgraduate in Event Management, Hospitality, Business Administration, or related field.
- 2 - 10 years of experience specifically in MICE or corporate events (depending on role level).
- Experience managing international incentive travel programs (for senior roles).
Behavioural Competencies
- Attention to detail
- Problem-solving and crisis management
- Team collaboration
- Customer-oriented mindset
- Flexibility with travel and extended working hours during events
KPIs / Success Measures
- Event delivery within budget and timelines
- Participant satisfaction scores
Job Classification
Industry: InsuranceFunctional Area / Department: Administration & FacilitiesRole Category: AdministrationRole: Administration - OtherEmployement Type: Full timeContact Details:
Company: PNB MetLifeLocation(s): Noida, Gurugram
Keyskills: Mice Operations Corporate Events Events
PNB MetLife
PNB MetLife India Insurance Co. Ltd. is one of the leading life insurance companies in India. Our majority shareholders are MetLife International Holdings LLC (leading global insurance company) and Punjab National Bank (second largest bank in India based on no. of branches). The vast distribution...
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