A role that involves providing technical support for IT infrastructure, including desktop/laptop preparation. This role requires experience with troubleshooting and resolving Hardware issues.
Desktop management
Printer Installation & configuration,
Window Operating System Installation & configuration,
Antivirus installation & management and Software installation & configuration.
Address user tickets regarding hardware, software, and networking
Troubleshoot hardware related issues.
Troubleshoot Wi-Fi and Internet issues.

Keyskills: Infrastructure support Desktop management Managed services Networking DNS Antivirus Hardware Troubleshooting Technical support DHCP
A Silicon-Valley headquartered company, Infogain is a global business oriented IT consulting provider of front-end, customer-facing technologies, processes and applications, leading to a more efficient and streamlined customer experience. We want our clients€™ interactions with their cus...