Your browser does not support javascript! Please enable it, otherwise web will not work for you.

Supervisor (Ecommerce)- Male candidates only - Gurugram/ Bangalore @ Trigent Professional

Home > eCommerce Operations

 Supervisor (Ecommerce)- Male candidates only - Gurugram/ Bangalore

Job Description

Job description:


Any graduate with the below experience can apply.

Good communication skills only.

Immediate joiners only.

work location: Bangalore/ Pune/ Chennai/ Noida/ Gurugram


1. People Management & Leadership

  • Daily Coordination: Assign daily tasks and manage team rosters to ensure full coverage across all shifts.
  • Professional Conduct: Ensure all personnel follow guidelines, wear proper IDs, and behave professionally on-site.
  • Performance Tracking: Monitor the speed and quality of work done by the executives.
  • Grievance Handling: Listen to team concerns and resolve internal personnel issues before they escalate.

2. Conflict & Escalation Management

  • Conflict Resolution: Act as a mediator to settle any disputes between team members or between your team and other site staff.
  • Issue Escalation: Promptly notify the Regional POC or TSI team regarding critical issues, such as staff shortages, safety hazards, or equipment damage.
  • Problem Solving: Be the first point of contact for ground-level roadblocks (e.g., access issues or tool requirements).

3. IT Logistics & Support

  • Vending Machines: Ensure executives refill IT Vending Machines (keyboards, mice, adapters) daily.
  • Hardware Movement: Supervise the physical shifting of assets between floors using service lifts.
  • Desk & Store Support: Oversee desk setups (monitors, cabling) and maintain a clean, tagged, and organized IT Storeroom.
  • Inventory & E-Waste: Supervise unpacking of new shipments and the proper segregation of E-waste.

4. Documentation & Compliance

  • Tracking: Ensure every asset movement is backed by the correct Gate Pass and Invoice.
  • SLA Monitoring: Ensure all daily tasks (like IT Bin cleaning) are completed according to the agreed timeline.
  • Reporting: Submit daily/weekly status reports on team performance and task completion to the POC.

Candidate Requirements

  • Experience: 2+ years in team handling, logistics, or IT facility operations.
  • Process Knowledge: Familiarity with SEZ/STPI movement protocols and asset tracking.
  • Soft Skills: Strong communication and the ability to stay calm during high-pressure situations or conflicts.
  • Availability: Must be willing to work flexible hours and weekends as per operational needs.

If interested forward your resume to la***********s@tr****t.com

Job Classification

Industry: BPM / BPO
Functional Area / Department: Merchandising, Retail & eCommerce
Role Category: eCommerce Operations
Role: eCommerce Operations - Other
Employement Type: Full time

Contact Details:

Company: Trigent Professional
Location(s): Noida, Gurugram

+ View Contactajax loader


Keyskills:   ecommerce Warehouse Management Ecommerce Operations Logistics Team Handling SEZ Asset Management STPI

 Fraud Alert to job seekers!

₹ 1-5 Lacs P.A

Similar positions

Customer Support Executive - Hindi Voice Process (Bangalore)

  • Teleperformance
  • 1 - 3 years
  • Bengaluru
  • 1 month ago
₹ 2.5-3.25 Lacs P.A.

E- Commerce Trainee/Executive

  • Lumina Datamatics
  • 0 - 2 years
  • Puducherry
  • 2 mths ago
₹ Not Disclosed

Client Solutions Manager - eCommerce,

  • Meta
  • 4 - 8 years
  • Bengaluru
  • 3 mths ago
₹ Not Disclosed

Trigent Professional

Trigent Professional Services leverages cutting-edge AI-driven sourcing methodology to support your business at every stage of internal operations. We aim to ensure a seamless candidate journey that meets your hiring needs, even amidst ongoing market volatility.