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Customer Support Executive @ Meddirect Services

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 Customer Support Executive

Job Description

    Company Description

    MedDirect Services Private Limited offers a range of services including BPO services with multi-lingual support, cold chain logistics globally, and consultation services. Based in Mumbai, Hyderabad, Bangalore,Kochi, Bangalore and all over the India. We are committed to providing exceptional support and solutions to our clients.

    Role Description

    This is a full-time on-site role for a Customer Support Executive at MedDirect Services Private Limited in Mumbai, Hyderabad. Our Company belongs to Healthcare and Medical Industry. We are in to Inbound domestic voice process. The Customer Support Executive will be responsible for providing customer support, ensuring customer satisfaction, offering online support, providing customer service, and technical support on a day-to-day basis.

    Qualifications

    Customer Support, Customer Satisfaction, and Online Support skills
    Customer Service and Technical Support skills
    Excellent communication and interpersonal skills
    Ability to problem solve and multitask effectively
    Experience in a similar role is a plus
    Strong attention to detail and organizational skills
    Minimum qualification is Intermediate or Bachelor's degree in a related field or equivalent work experience.
    Languages
    Good Communication skills in English with Assamese, Tamil, Kannada.
    Timings-
    Rotational shifts with rotational week off ( 08.00am-05.00pm, 07.00am- 04.00pm & 11.00am-08.00pm- Girls, Boys-2pm-11pm,3pm-12am).
    Salary - Best in Industry (On the basis of your communication skills and experience).

    Location-
    Banjara Hills, Hyderabad

    Joining Status
    Immediate Joiner (Training will be provided).

    Regards,
    HR Dept.
    Swarupa-hidden_mobile
    MedDirect Services Private Limited
    www.meddirect.in

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (Domestic)
Functional Area: Not Specified
Role/Responsibilies: Customer Support Executive

Contact Details:

Company: Meddirect Services
Location(s): Hyderabad

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Keyskills:   inside sales outbound sales inbound process

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Meddirect Services

Company Description MedDirect Services Private Limited offers a range of services including BPO services with multi-lingual support, cold chain logistics globally, and consultation services. Based in Mumbai, Hyderabad, Bangalore,Kochi, Bangalore and all over the India. We are committed to prov...