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Customer Care Representative @ Addition Services

Home > Customer Service (International)

 Customer Care Representative

Job Description

    Voice Customer Support job, a logistics and courier company.

    Location

    • Office is in Candor TechSpace, Noida

    Work Schedule

    • 5 working days a week

    • 2 days off, but the off days will rotate (not fixed weekends)

    • Rotational shifts, which means you may work day, evening, or night shifts depending on the roster

    Transportation

    • Both-side cab facility provided
      Company will arrange pickup and drop from/to your home (usually within a serviceable radius)

    Job Role

    • Handle customer calls (voice process)

    • Assist customers with client related queries such as:

      • Shipment tracking

      • Delivery status

      • Delays, complaints, or general support

    • Youll be speaking directly with customers, most likely international customers

    Experience & Salary

    • Minimum 6 months of experience required:
      26,000 in-hand salary

    • More experienced candidates can earn up to 35,500 in-hand

    • In-hand means the actual salary you receive after deductions

    If you want, I can also tell you:

    • Interview process

    • Night shift details

    • Growth opportunities

    • Whether this role suits freshers or not

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (International)
Functional Area: Not Specified
Role/Responsibilies: Customer Care Representative

Contact Details:

Company: Addition Services
Location(s): Noida, Gurugram

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Keyskills:   international bpo international call center customer support bpo non voice customer service customer support operations bpo operations

 Fraud Alert to job seekers!

₹ 0 to 2 Yr

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Addition Services

Addition Services