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Technical Support Executive Voice Process @ Personal Network

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Personal Network  Technical Support Executive Voice Process

Job Description

    Greetings from Personal Network!

    Top MNC Hiring Domestic Technical Support (Voice Process)
    Start Your Career with a Leading MNC

    A reputed top multinational company is hiring Domestic Technical Support Associates to handle technical queries from Indian customers. This is an excellent opportunity to build a stable, long-term career in a professional and growth-oriented environment.

    Job Location

    • Bengaluru

    Position

    • Technical Support Associate Domestic Voice

    Process

    • Domestic Technical Support (Voice)

    Shift

    • Day Shifts Only (No Night Shifts)


    Job Responsibilities

    • Handle inbound technical support calls from domestic customers

    • Diagnose and troubleshoot hardware, software, and network-related issues

    • Provide clear, step-by-step technical guidance and effective solutions

    • Follow standard operating procedures (SOPs) for issue resolution

    • Escalate unresolved issues to internal technical teams when required

    • Update tickets, customer details, and call notes accurately in the system

    • Ensure high customer satisfaction and achieve first-call resolution


    Candidate Profile

    Experience

    • Freshers & Experienced (04 years)

    Educational Qualification

    • BE / BTech candidates are not eligible for this role at present

    • Graduates / Undergraduates from other streams may apply

    Preferred Background

    • Domestic / International Technical Support or BPO experience (preferred, not mandatory)

    Languages

    • Good communication skills in English & Hindi

    Shift Flexibility

    • Willing to work rotational day shifts


    Technical Skills Required

    • Basic computer knowledge

    • Operating System fundamentals

    • Troubleshooting skills

    • Good typing ability

    Mindset

    • Positive attitude

    • Quick learner

    • Customer-focused approach


    Contact for Immediate Interview (Call / WhatsApp)

    • Nihal: 73hidden_mobile9

    • Raj: 98hidden_mobile6

    Freshers are welcome to apply!
    Build your technical career with a trusted MNC in a domestic voice process.

    Best Wishes,
    Team Personal Network

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Technical Support / Helpdesk
Functional Area: Not Specified
Role/Responsibilies: Technical Support Executive Voice Process

Contact Details:

Company: Personal Network.
Location(s): Bengaluru

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Keyskills:   troubleshooting skills semi voice helpdesk laptop troubleshooting voice technical support laptop support service desk voice process

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