Technical Support Executive Voice ProcessTop MNC Hiring Domestic Technical Support (Voice Process)
Start Your Career with a Leading MNC
A reputed top multinational company is hiring Domestic Technical Support Associates to handle technical queries from Indian customers. This is an excellent opportunity to build a stable, long-term career in a professional and growth-oriented environment.
Job Location
Bengaluru
Position
Technical Support Associate Domestic Voice
Process
Domestic Technical Support (Voice)
Shift
Day Shifts Only (No Night Shifts)
Handle inbound technical support calls from domestic customers
Diagnose and troubleshoot hardware, software, and network-related issues
Provide clear, step-by-step technical guidance and effective solutions
Follow standard operating procedures (SOPs) for issue resolution
Escalate unresolved issues to internal technical teams when required
Update tickets, customer details, and call notes accurately in the system
Ensure high customer satisfaction and achieve first-call resolution
Experience
Freshers & Experienced (04 years)
Educational Qualification
BE / BTech candidates are not eligible for this role at present
Graduates / Undergraduates from other streams may apply
Preferred Background
Domestic / International Technical Support or BPO experience (preferred, not mandatory)
Languages
Good communication skills in English & Hindi
Shift Flexibility
Willing to work rotational day shifts
Basic computer knowledge
Operating System fundamentals
Troubleshooting skills
Good typing ability
Mindset
Positive attitude
Quick learner
Customer-focused approach
Nihal: 73hidden_mobile9
Raj: 98hidden_mobile6
Freshers are welcome to apply!
Build your technical career with a trusted MNC in a domestic voice process.
Best Wishes,
Team Personal Network

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