Business Development Manager
- Accord Synergy Ltd.
- 1 Positions
- Vadodara
- 16 days ago
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Job Description
- Client Relationship Management & Account Growth
- Act as the primary point of contact for key client accounts across metro cities.
- Build, nurture, and maintain long-term client relationships through regular engagement, in-person meetings, and field visits (twice a month).
- Understand client business needs, identify opportunities for expansion, and proactively propose value-added solutions.
- Conduct regular review meetings with clients to assess service delivery, gather feedback, and ensure high satisfaction levels.
- Develop client account plans to drive retention and revenue growth.
- Business Development
- Identify and pursue new business opportunities within the telecom and allied sectors.
- Prepare and deliver impactful presentations, proposals, and solutions tailored to client requirements.
- Negotiate and finalize commercial terms with new and existing clients.
- Collaborate with the internal leadership team to design and execute sales strategies.
- Monitor market trends, competitor activities, and emerging business opportunities.
- Service Delivery Coordination (Minimal Recruitment Involvement)
- Coordinate with internal operations and recruitment teams to ensure timely deployment of manpower as per client requirements.
- Oversee onboarding, compliance, and documentation processes for deployed personnel (without direct recruitment involvement).
- Address and resolve operational challenges or escalations in coordination with internal teams.
- Operations & Workforce Management
- Manage end-to-end staffing operations, including onboarding, compliance, timesheet management, and field staff coordination.
- Resolve operational challenges, address escalations, and ensure smooth deployment of manpower.
- Coordinate with payroll and HR for documentation and statutory compliance of deployed personnel.
- Oversee logistics, travel plans, and operational SOPs for technical staff.
- Reporting & Strategic Planning
- Prepare periodic business performance reports, sales forecasts, and client account updates.
- Maintain accurate records of client interactions, opportunities, and revenue pipelines.
- Strong business acumen and proven ability to grow client accounts.
- Excellent communication, negotiation, and presentation skills.
- Relationship-building expertise with senior stakeholders.
- Ability to travel regularly across major metro cities for client engagement.
- Proactive, self-motivated, and target-driven with a problem-solving approach.
- Bachelors degree (preferably in Business, Marketing, or related field); MBA is a plus.
- 58 years of experience in business development, account management, or client servicing in a staffing, telecom, or service-based industry.
- Proven track record of achieving revenue targets and growing strategic accounts.
- Willingness to travel to client sites in major metro cities (as required).
- As per industry standards and experience.
Track KPIs related to client retention, account growth, and service delivery excellence.
Required Skills & Competencies
Qualifications & Experience
Travel Requirement
Compensation
Employement Category:
Employement Type: Full timeIndustry: 97Role Category: Customer Service (Domestic)Functional Area: Not SpecifiedRole/Responsibilies: Business Development ManagerContact Details:
Company: Accord Synergy Ltd.Location(s): Vadodara+ View Contact
Keyskills: staffing bd client acquisition client relationship management business development
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