Customer Service Associate
- Suma Soft
- 1 - 2 years
- Pune
- 9 days ago
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Job Description
Job Title: Clinic Coordination Assistant
Location: Erandwane, Kothrud Pune - 411004
Job Type: Night Shift
Salary: As per experience and best in industry
Job Summary:
The Clinic Coordination Assistant plays a vital role in providing administrative support within a medical clinic or healthcare facility. Key responsibilities include coordinating clinical reports prior to patient appointments, managing communications, ensuring efficient daily operations, and assisting medical staff with patient flow and documentation. This role demands excellent organizational, multitasking, and communication skills.
Key Responsibilities:
- Answer phones and respond to emails, providing information or redirecting queries to appropriate departments or personnel.
- Handle basic medical documentation, including requesting patient records, ensuring privacy and compliance with regulations (e.g., HIPAA).
- Work closely with medical staff, including doctors, nurses, and other clinic personnel, to ensure a smooth operation.
Required Skills and Qualifications:
- Education:
- Any graduate
- Experience:
- Minimum 1 year experience in US Health, Clinical trials or medically related or research field.
- Communication Skills:
- Excellent written and verbal communication.
- Other Skills:
- Strong organizational and multitasking abilities.
Work Environment:
- Work from office, with potential overtime during peak periods.
Compensation and Benefits:
- Competitive salary and benefits, including health insurance and paid time off.
- Two-time free snacks and tea during night shift.
This position is an excellent opportunity for individuals looking to advance their careers in Clinical Trial management.
Interested Can call on :- HR Vijay 8806000***
Mail - vi*********v@su*****t.net
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Customer Success, Service & Operations - OtherRole: Customer ServiceEmployement Type: Full timeContact Details:
Company: Suma SoftLocation(s): Pune
Keyskills: Excellent Communication Skills
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Suma Soft
Suma Soft is a Leading Technology Services Company with legacy of 18+ years.We deliver benchmarked services & solutions for BPO, Software Development, Technical Support and Cyber Security to global clients. With a growing strength of 1500+ employees located across Pune, Nashik & Coimbatore. ...
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