Mandatory:
Bachelor of Design/ B.Tech/ B.E. in Computer Science/ Computer Science & Engineering/ Software Engineering/ Information Technology/ Electronics/ Electronics & Communications Engineering or Equivalent Degree in above specified disciplines with minimum 50% score. or MCA
or
M. Tech/ M. Sc in Computer Science/ Computer Science & Engineering/ Information Technology/ Software Engineering/ Electronics/ Electronics & Communications Engineering or Equivalent Degree in above specified disciplines.
(From a University/ Institution/ Board recognized by Govt. Of India/ approved by Govt. Regulatory Bodies).
OTHER QUALIFICATION (AS ON 31.12.2025
Anyone of the UX certifications:
- Human Factors International (HFI): Certified Usability Analyst (CUA)
- Human Factors International (HFI): Certified Experience Analyst (CXA)
- Nielsen Norman Group (NNG): UX Certification: - Interaction Design Foundation (IDF): UX Design Certification
- Google UX Design Professional Certificate
WORK EXPERIENCE (POST-BASIC QUALIFICATION) (AS ON 31.12.2025)
Mandatory:
Minimum Experience: 4 Years experience in e-Commerce/ Banking Industry/ Fintech Company/ Information Technology or a consumer-facing company.
Relevant Experience: Out of 4 Years, at least 2 years of experience in User Experience (UX).
Note: Candidates are required to produce up-to-date and full Experience Certificate, unambiguously indicating:
(i) Nature of duties,
(ii) Dates and duration of experience,
(iii) Level / position,
(iv) Responsibilities etc. issued by the employer(s).
However, if the candidate is unable to submit an Experience Certificate on the lines indicated above, any
document unambiguously indicating the experience, nature of duties and the period claimed may be submitted
and it would be considered on merit at the discretion of the Bank and the decision of the Bank shall be final.
SPECIFIC SKILLS
i. Good knowledge of UX Design software (e.g. Figma, Adobe XD etc.)
ii. Good to have coding knowledge (HTML, CSS, JavaScript)
iii. Ability to interpret data, identify trends, and use insights to improve the user experience.
iv. Design Portfolio
Job Profile:
Design UX for journeys and flows
Create wireframes, personas, and information architecture.
Conduct usability testing and prototyping.
Refactor existing flows based on user insights
Support research planning, execution, and synthesis
Tag friction points from analytics tools and user feedback
Maintain research libraries and insight dashboards.
Support documentation for internal design reviews.
KRAs:
Review visual design / prototype of new proposed digital journey or enhancement in existing journeys to ensure that these are aligned with Banks design system.
Conduct UAT & CUG testing of proposed new journeys or enhancements in existing journeys with respect to visual design / prototype.
Arrange for periodic UI/UX audit of all the customer facing digital interfaces of the Bank and suggest changes for enhancement to achieve consistency in design and experience.
Suggest enhancements about UI/UX issues to respective BUs/Departments and keep engaged with BUs/Departments till closure.
Gather insights from available data like business numbers and hits to justify the user flow in visual design/prototype and suggest enhancement, if any.
Analyze app/website related user feedback received from different channels from UI/UX perspective.
Monitor and review customer communication template of Email, SMS, In App notification, In App banner and website banner for consistency across all customer communications.
Conduct primary and secondary research related to best practices followed across industry for seamless user experience and engagement and share insights with different stakeholders for implementation.
Age (As on 31.12.2025): Minimum- 25 yrs Maximum- 35 yrs
Basic: 64820-2340/1-67160-2680/10-93960
(The official will be eligible for DA, HRA, CCA, PF, Contributory Pension Fund i.e., NPS, LFC, Medical Facility, leave etc. as per rules in force from time to time and Salary and perks as per Banks salary structure)
Regular (MMGS-II)
Permanent Position [On the payrolls of SBI]
Contact : Swati on hr**1@tn**r.com / 8433957***

Keyskills: Ui/Ux Ux Design User Experience Design UX Figma UI Development User Interface Designing