Job Description
As a Salesforce Developer & Admin you will be responsible for the day-to-day operations and maintece of Salesforce and Amazon Web Services (AWS) systems. you will provide technical support to ensure a smooth customer experience.
Respond to customer inquiries in a timely manner, resolving issues with Salesforce and AWS.
Consistently document root cause analysis steps and findings, recommended solutions.
Monitor customer service areas to identify potential system issues that could impact customer experience.
Complete setup and configuration of Salesforce customer accounts and configurations.
Maintain and improve existing Salesforce and AWS applications and processes.
Implement changes to applications within Salesforce and AWS.
Develop requirements and specifications to meet customer needs.
Install, configure, and test new applications, software, and hardware in a timely manner.
Develop and execute effective system maintece plans.
Consult with stakeholders on application performance, scalability, and usability.
Ensure compliance with security protocols for Salesforce and AWS systems.
Resolve system problems efficiently. Bachelors degree in Computer Science, Engineering or a related field
3+ years of Salesforce development experience in Service and Sales Cloud environments Expert-level knowledge of Apex, SOQL, Lightning Components, and Visualforce Excellent experience with Salesforce integrations (REST/SOAP APIs) Proficiency in JavaScript and Python Experience with version control systems (Git) Experience with security concepts (authentication, authorization, encryption, digital signature, SSL, web service proxies, firewall, SAML 2.0, OAuth 2.0) Experience with AWS services Salesforce certifications (Salesforce Platform Developer II certification, Application Architect, AI Specialist).
Experience working with Salesforce Marketing Cloud.
Exceptional quantitative and qualitative problem-solving skills.
Enjoys rolling up their sleeves in a fast-paced, startup environment
Ability to thrive in an ambiguous environment, and simultaneously manage multiple medium-to-large projects.
Is able to work cross-functionally with many teams and multi-tasks with a sense of urgency.
Has impeccable attention to detail, follow-through, and resourcefulness.
Job Classification
Industry: Internet
Functional Area / Department: Engineering - Software & QA
Role Category: DBA / Data warehousing
Role: Database Administrator
Employement Type: Full time
Contact Details:
Company: Amazon
Location(s): Hyderabad
Keyskills:
lightning
visualforce
rest
soql
python
lightning components
ssl
javascript
apex
sales force development
salesforce
salesforce marketing cloud
git
integration
salesforce integration
salesforce administration
wcf
aws
soap
salesforce certification