Mega Walk in For Freshers-Customer Support
- Simply Vyapar Apps
- 21 Positions
- Bengaluru
- 9 days ago
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Job Description
- About Vyapar: Bengaluru We are a technology and innovation company in the fintech space, delivering business accounting software to Micro, Small & Medium Enterprises (MSMEs). With more than Five Million customers across 140 countries, we are one of the fastest growing companies in this space. We take the complexity out of invoicing, inventory management & accounting, making it so simple that small businesses can spend less time on manual bookkeeping and spend more time focusing on areas of business that matter. Responsibilities:
- Assist users via phone, email, and chat, providing guidance on software usage, resolving basic issues, and ensuring a positive experience.
- Follow up customer calls wherever is necessary
- Explain product features, pricing, and benefits to interested customers.
- Identify and qualify sales opportunities during support interactions, and reach out to potential users to introduce the software.
- Attend mandatory training sessions to stay updated on product or company policy changes
- Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input.
- Follow established processes and procedures to maintain service quality.
- Freshers can apply.
- Any Graduate (Pass out 2023)
- Proven experience in a customer support role, preferably in an inbound call center environment.
- Proficient in relevant computer applications.
- Having accounting knowledge is a plus.
- Excellent communication and active listening skills.
Employement Category:
Employement Type: Full timeIndustry: BPO / Call CenterRole Category: Customer Service (Domestic)Functional Area: Not SpecifiedRole/Responsibilies: Mega Walk in For Freshers-Customer SupportContact Details:
Company: Simply Vyapar AppsLocation(s): Bengaluru+ View Contact
Keyskills: bpo call center fresher
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Simply Vyapar Apps
Vyapar is India’s leading fintech company that offers a Free Business Accounting and Inventory Management application to enable MSMEs to digitally manage their business operations. The goal is to make a businessman’s daily routine less tiring and let them focus more on growing their bu...
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