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Technical Support Engineer @ Movate Technologies

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 Technical Support Engineer

Job Description

Job Responsibilities:

  • Deliver high quality customer support via phone, email, chat and social media
  • Assist customers in resolving technical issues
  • Deliver First Call Resolution (FCR) by resolving customer issues during the first contact
  • Maintain high customer satisfaction rate
  • Assist customers with RMA activities

Technical skills:

  • Should have basic knowledge on Operating System (Windows & Mac)
  • Should have basic knowledge on Mobile & Tablet Storage
  • Basic knowledge on Wireless Networking and Troubleshooting Network related issues
  • Excellent communication skills in English and Hindi
  • Exceptional Probing Skills
  • Should have Excellent English writing Skills
  • Good Comprehension, Listening and Communication skills

Any Graduation and Immediate Joiners only.


Fluent Hindi and English.

Day Shift Only (9 AM - 6 PM). Contact : Meghana (6301313***)

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Technical Support - Voice / Blended
Employement Type: Full time

Contact Details:

Company: Movate Technologies
Location(s): Hyderabad

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Keyskills:   English Hindi Computer Skills Storage

 Fraud Alert to job seekers!

₹ 50,000-2.25 Lacs P.A

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Movate Technologies

DBS is a leading financial services group in Asia with a presence in 19 markets. Headquartered and listed in Singapore, DBS is in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. The banks credit ratings are among the highest in the world. Recognised for its global l...