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Technical Customer Support Executive @ TP

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 Technical Customer Support Executive

Job Description

Job description-


We are hiring Graduate Fresher/Experienced candidates for Voice/Blended Support at Teleperformance Malad West, Mumbai! If you're looking to kickstart your career in a global process with excellent learning opportunities, this is the perfect role for you.


Position-


Technical Customer Support Executive


Shift Timings-


9 am to 9 pm (any 9 hours)(Day/ Evening Shifts)


Office Location-


Teleperformance Towers, 1406-A/ 28, Malad, Mindspace, Malad West, Mumbai, Maharashtra-400104


It's a work from office job. Eligibility Criteria-


  • Freshers/ Experienced candidates are welcome
  • International BPO experience = added advantage
  • Immediate joiners required this week.
  • Comfortable working in day/evening shifts.

Key Responsibilities


  • Respond to global customer queries via voice/blended support.
  • Provide clear, easy to understand technical assistance
  • 6 days working & 1 rotational off
  • Shift window: 9 am to 9 pm (any 9 hours)
  • Register complaints & offer suitable resolutions
  • Maintain accurate CRM updates
  • Deliver excellent customer experience

Why Join Teleperformance?


Competitive package, Provident Fund, Great Incentives, Work with international clients, Strong learning & growth framework. Perfect opportunity for fresh graduates to begin a tech enabled support career.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Technical Support - Voice / Blended
Employement Type: Freshers

Contact Details:

Company: TP
Location(s): Mumbai

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Keyskills:   Excellent Verbal And Written Communication Skills Technical Support Voice Process Voice Support International BPO

 Fraud Alert to job seekers!

₹ 2.75-3.25 Lacs P.A

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TP

excellent verbal communication skills , Sales experience Bpo experience, International process