Customer Care Executive @ Wroots Global

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Customer Care Executive

Wroots Global
99 Positions
Bengaluru
13 days ago
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Job Description

We are looking for a Customer Support Executive for a Voice Process to handle inbound/outbound customer calls, resolve queries, and provide excellent customer service. The ideal candidate should have good communication skills, problem-solving abilities, and a customer-focused attitude.

Key Responsibilities:

Handle inbound and/or outbound customer calls professionally
Understand customer issues and provide accurate solutions
Resolve customer complaints and queries within defined TAT
Maintain proper call records and customer details
Follow company policies, processes, and quality standards
Escalate complex issues to the relevant department when required
Ensure high levels of customer satisfaction on every call

Required Skills & Qualifications:

Excellent verbal communication skills (English / Hindi / Regional language as required)
Ability to handle customers politely and patiently
Good listening and problem-solving skills

Eligibility Criteria:

Minimum qualification: 12th pass / Graduate (as per company requirement)
Freshers and experienced candidates can apply

For more details, Kindly connect us.

Shaffi Khan - hidden_mobile

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Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (International)
Functional Area: Not Specified
Role/Responsibilies: Customer Care Executive

Contact Details:

Company: Wroots Global
Location(s): Bengaluru

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Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Wroots Global

Wroots Global Private Limited

Customer Care Executive @ Wroots Global

Home > Customer Service (International)