Urgently Hiring For Customer Service Executive - Gurugram
- Policybazaar
- 0 - 5 years
- Noida, Gurugram
- 4 months ago
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Job Description
Urgently Hiring for Customer Service profile - Gurugram, Haryana
Whatsapp your resume to HR Neetu Mehta: 7042547***
Salary: 2.5 - 4 LPA + Incentives
Interview Mode: Face to Face only (Immediate Joiner Preferred)
Should have excellent communication in English
Job Summary:
Policy Bazaar is looking for highly motivated Customer Executives to join our growing team in Gurugram. This role involves handling customer for our insurance products and services. If you have excellent communication skills and a passion for customer handling, this is an exciting opportunity to grow your career in a fast-paced and dynamic environment.
Responsibilities:
- Handle customer inquiries via phone, email, and chat.
- Provide detailed information about our products and services.
- Assist customers in making informed decisions about their insurance needs.
- Maintain accurate records of customer interactions and transactions.
- Resolve customer complaints in a professional and timely manner.
- Collaborate with team members to improve customer satisfaction.
Requirements:
- Experience: 0-4 years in customer service or sales.
- Excellent communication and interpersonal skills.
- Ability to handle high-pressure situations and resolve conflicts effectively.
- Basic computer skills and familiarity with CRM systems.
- Strong problem-solving abilities and attention to detail.
- High School Diploma and Bachelor's degree preferred.
Preferred location:- Gurugram only
Regards,
Neetu Mehta
Job Classification
Industry: InsuranceFunctional Area / Department: Customer Success, Service & OperationsRole Category: Voice / BlendedRole: Voice / Blended - OtherEmployement Type: Full timeContact Details:
Company: PolicybazaarLocation(s): Noida, Gurugram
Keyskills: Bpo Customer Service Excellent Communication In English Customer Handling Blended Process Pressure Handling Customer Service Solving Queries Fluent Convincing Power Communication Skills English Customer Support Spoken English Bpo Voice
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