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Walk-in || Technical Customer Support- Voice (HR Amisha) @ Wipro

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Wipro  Walk-in || Technical Customer Support- Voice (HR Amisha)

Job Description

Please write HR Amisha on top of your CV on the day of walk in.


1. Eligibility Criteria: Graduates can apply

3. Roles and Responsibilities:

  • Work on the various front offices client tools as required for the specific queues and provide customer service through Calls
  • Understand customer queries received through calls and act accordingly.
  • Maintain a healthy and clean work environment & adhere to company policies and procedure.
  • Continuous up gradation of process knowledge as required

3. Skill Requirements:

  • Needs to have good technical knowledge.
  • Excellent communication skills.
  • Comprehension : - Ability to clearly understand the problem statement
  • Composition : - Ability to compose a grammatically correct, concise and accurate.
  • Voice & Accent : - Neutral Accent & excellent Voice Skills Good analytical & drafting skills to respond back to the customer.
  • Strong customer service focus : -Ability to empathize with the customer - Prioritizing customer needs

4. Shift- Night Shift, WFO, 5 days working and any 2 Rotational week offs, preference for immediate joiners

5. CTC- Experienced - 3- 4 LPA

6. Mode of Interview- F2F, Timing- 11:00 PM

7. Rounds of Interview- HR, SVAR (B2 Proficiency, Score- 65+), OPS Round

8. Cab Facility- 1 Way

Contact- 9902370***


Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Account / Relationship Management - Voice / Blended
Employement Type: Walk-ins

Contact Details:

Company: Wipro
Location(s): Kolkata

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Keyskills:   Spoken English Fluent English Good Communication In English Technical skills International Voice Process

 Fraud Alert to job seekers!

₹ -4 Lacs P.A

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Wipro

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