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ServiceNow professional @ Diverse Lynx

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 ServiceNow professional

Job Description

Hiring for ServiceNow_Hyderabad



  • Develop and configure ServiceNow applications and modules including Incident, Problem, Change Management, Service Catalog, CMDB, and Asset Management.




  • Design and implement workflows, business rules, client scripts, UI policies, UI actions, and notifications.




  • Customize forms, tables, and fields to meet business needs.




  • Integrate ServiceNow with other enterprise systems using REST/SOAP APIs.




  • Troubleshoot and resolve platform issues and bugs.




  • Maintain system performance, security, and data integrity.




  • Collaborate with business users to gather requirements and translate them into technical solutions.




  • Create and maintain technical documentation and user guides.




  • Perform system upgrades, patches, and testing.




  • Support end-user training and adoption.





Required Skills & Qualifications:


  • Proven experience (typically 2-5 years) in ServiceNow development and administration.




  • Strong knowledge of ITSM processes and ITIL framework.




  • Hands-on experience with ServiceNow platform modules: Incident, Problem, Change, CMDB, Service Catalog, Knowledge Management, etc.




  • Proficiency in JavaScript, AngularJS, Jelly scripting, and REST/SOAP web services.




  • Experience with ServiceNow Studio, Flow Designer, and IntegrationHub.




  • Ability to troubleshoot and resolve platform issues effectively.




  • Good understanding of database concepts, SQL queries.




  • Strong communication and interpersonal skills.





Preferred Qualifications:


  • ServiceNow Certified System Administrator or Developer certification.




  • Experience with ServiceNow Performance Analytics and Reporting.




  • Exposure to Agile development methodologies.




  • Familiarity with cloud technologies (AWS, Azure).





Education:


  • Bachelors degree in Computer Science, Information Technology, or related field.





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Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Software & QA
Role Category: DBA / Data warehousing
Role: Database Administrator
Employement Type: Full time

Contact Details:

Company: Diverse Lynx
Location(s): Hyderabad

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Keyskills:   Change management Javascript business rules data integrity Asset management service catalog Information technology Analytics Technical documentation

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Diverse Lynx

CMM Level IT Organization Thanks & Regards, Pabitra Mohan Diverselynx India. Office: 0120-4604540, Ext-1140 | Email: pabitra.swain@diverselynx.in | URL: http://www.diverselynx.com