Fresher Walk-in Drive For Arabic International Voice Process (gar-hyd) @ Cognizant

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Fresher Walk-in Drive For Arabic International Voice Process (gar-hyd)

Cognizant
0 years
Hyderabad
17 days ago
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Job Description

Role & responsibilities

Working on the moderation of the listings and making sure > 98% accuracy is maintained.
Making sure the listing are completed within the defined SLA/TAT time. Should be able to work independently and understand his/her performance metrics.
Track his/her own performance need improvise based on the business requirement.
Should be able to take manage his/her own performance
Need to be very judgmental in order to make sure that the correct information updated on the map front.
Should be focused to achieve 100% user satisfaction and zero client or customer escalations.

Preferred candidate profile

Fresher's with (0-11) months.
No Personal Laptop allowed during Interview.
Carry two set of resume with recent passport size photo.
Excellent communication skills and interpersonal skills in Arabic.
Proficient in reading & speaking of Arabic / Hindi and English..
Should be proficient with computers and MS office
Should be able to type 30 words per minute with preferred language.
Should have fair knowledge above navigation on Google Maps & geography.
Should be able to identify the area of Opportunity and bring it to the notice of supervisor.
Should be able to work in different shifts and locals depending on the business requirement.
Should be able to apply the theoretical knowledge into practice.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Walk-ins

Contact Details:

Company: Cognizant
Location(s): Hyderabad

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Keyskills: Customer Service Customer Support Arabic Voice Process International Voice Process Voice Support International BPO

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Cognizant

Seven Consultancy is a result of the motivation of young entrepreneurship under the guidance of experienced professional from industry. Young entrepreneurs know the recent trends of market. Flexibility of the services has helped Seven consultancy to secure a brand name in the market. So we have acce...

Fresher Walk-in Drive For Arabic International Voice Process (gar-hyd) @ Cognizant

Home > Customer Success, Service & Operations - Other