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International Customer Service Representative @ Accenture

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 International Customer Service Representative

Job Description

Job description:

International Voice Process


Responsibilities:

  • In this role, you are required to solve routine problems, largely through precedent and referral to general guidelines.
  • Candidate expected interactions are within Candidate team and direct supervisor.
  • Candidate will be provided detailed to a moderate level of instruction on daily work tasks and detailed instruction on new assignments and the decisions that you make that would impact Candidate work.
  • Candidate will need to be well versed with basic statistics and terms involved in the day-to-day business and use it while discussing with stakeholders.
  • Candidate will be required to help in the overall team's workload by managing Candidate deliverables and help the team when required.
  • Candidate will be an individual contributor as a part of a team, with a predetermined focused scope of work.

Interview rounds Versant (58 & above) >> CD >> Ops

Location - Return to office (work from office mandatory) therefore Mumbai based candidates ONLY.

Shift time - Mandatory working in Night Shift (US / UK Shift)

Education - Graduates & Undergraduates ( with International Voice Exp )


Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success - Other
Employement Type: Contract

Contact Details:

Company: Accenture
Location(s): Mumbai

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Keyskills:   International Voice Process International Call Center Us Voice Process International BPO International Calling

 Fraud Alert to job seekers!

₹ -5 Lacs P.A

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Accenture

Accenture Voice Process