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Associate @ WNS Holdings

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 Associate

Job Description

WNS is hiring for an International Airlines - Back Office - customer service process.


Walk-in Drive at Vikhroli location on 14th Jan between 11-3pm


Role: Customer Support Representative (Email Process)

Shift: Rotational shifts including night shifts

Week-offs: 1 rotational week off

Pick up & Drop facilities provided


Key Responsibilities:

Draft professional emails to resolve customer queries and complaints.

Deliver exceptional customer service while handling sensitive issues.

Ensure prompt and accurate resolution of customer concerns in line with airlines service standards.


Required Skills:

Excellent written and verbal communication skills.

Strong email drafting and comprehension abilities.

Customer-centric approach with problem-solving mindset.

Graduate candidates with 6+ months of customer service/email support experience are welcome to apply!


Interested candidates can walk-in for an interview on 14th Jan between 11 AM to 3 PM on below WNS office location


WNS Vikhroli office - WNS, Gate no 2, Plant 5, Godrej & Boyce Complex, Vikhroli West.


Meet - HR Pinky Das

pi******s@***.com / 8657894***

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Email Support
Employement Type: Walk-ins

Contact Details:

Company: WNS Holdings
Location(s): Mumbai

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Keyskills:   Customer Support BPO Customer Service

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WNS Holdings

WNS (Holdings) Limited (NYSE: WNS) is a leading global Business Process Management (BPM) company. WNS offers business value to 200+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Healthcare, Insurance...